Privacy Policy
Last Updated: January 2025
Introduction
Welcome to Kashmir Meridian Tours & Travels. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an enquiry through our forms.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- Name: To personalize our communication with you
- Phone Number: To contact you regarding your enquiry and trip planning
- Email Address: To send you trip details and confirmations (if provided)
- Travel Preferences: Number of travelers, travel dates, and package preferences
Non-Personal Information
- Browser type and version
- Device information
- IP address
- Pages visited on our website
- Time and date of visits
How We Use Your Information
We use the information we collect for the following purposes:
- To Process Your Enquiry: Respond to your travel package requests and provide customized quotes
- To Communicate: Contact you via phone, WhatsApp, or email about your trip planning
- To Improve Services: Analyze usage patterns to enhance our website and offerings
- Marketing: Send promotional offers and travel updates (only with your consent)
- Legal Compliance: Meet regulatory requirements and protect our legal rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in operating our website and conducting our business (e.g., payment processors, hotel partners)
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmission
- Secure server infrastructure with firewalls
- Regular security audits and updates
- Limited access to personal information within our organization
- Confidentiality agreements with all employees and partners
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements (with your consent)
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw your consent for data processing where applicable
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Kashmir Meridian Tours & Travels
Legal Compliance
This Privacy Policy is governed by the laws of India. We comply with the Information Technology Act, 2000 and other applicable data protection regulations in India.
For any disputes arising from this Privacy Policy, the courts of Srinagar, Jammu & Kashmir shall have exclusive jurisdiction.